Organic Box Delivery - Frequently Asked Questions
On what days do you deliver?
All organic box deliveries are typically from Mondays to Tuesdays. If you’d like to request for a different delivery day, please email organicbox@tmorganicfarms.com to confirm prior to making your online order.
Where do you deliver?
We presently deliver to most households within the Klang Valley. We do not deliver to other States at this juncture.
Must I accept deliveries on a weekly basis (or can I defer them)?
You can request for your monthly box (4 weeks) to be delivered according to a different schedule, for instance, every two weeks instead. If you are away on holidays, you can also defer your delivery. Amendments to your orders must be made three days in advance.
Please use our online scheduling tool to make any changes.
Please use our online scheduling tool to make any changes.
What's in the Asian Organic Box?
TM FARMS will select produce from it's own and other partner farms to put together a variety of vegetables. Some are consistently part of the contents, such as a pack of 1/2 dozen free range eggs, 2 carrots, 2-3 tomatoes, 3-4 potatoes. Others which are interchangeable are then added into the mix to complete it - different types of beans, aubergines, leafy greens etc. The total contents are normally 10, sometimes up to 12 different items. The overlying items are more local leafy greens like Siew Pak Choy, HK sawi, Kailan, Wong Choy, Yin Yong Choy,
The regular-sized box is designed and targeted at a small nuclear-sized family of a working couple with 2 small kids, that eat out regularly and probably cook 4 to 5 meals a week. If you cook regularly and eat more at home, the Large-sized Asian Box is the better option for you as it is twice that of the regular-sized box.
The regular-sized box is designed and targeted at a small nuclear-sized family of a working couple with 2 small kids, that eat out regularly and probably cook 4 to 5 meals a week. If you cook regularly and eat more at home, the Large-sized Asian Box is the better option for you as it is twice that of the regular-sized box.
What's in the Western Organic Box?
TM FARMS will select produce from it's own and other partner farms to put together a variety of vegetables. Some are consistently part of the contents, such as a pack of 1/2 free range eggs, 2 carrots, 2-3 tomatoes, 3-4 potatoes. Others which are interchangeable are then added into the mix to complete it - different types of beans, aubergines, leafy greens etc. The overlying items are more like pumpkin, lettuce, broccoli, cauliflower, sweet corn, beet roots, zucchini. The total contents are normally 10, sometimes up to 12 different items.
The regular-sized box is designed and targeted at a small nuclear-sized family of a working couple with 2 small kids, that eat out regularly and probably cook 4 to 5 meals a week. If you cook regularly and eat more at home, you should probably either go for a Asian box and a Western Box (or else 2 Western boxes) otherwise it may not be enough for your weekly needs.
The regular-sized box is designed and targeted at a small nuclear-sized family of a working couple with 2 small kids, that eat out regularly and probably cook 4 to 5 meals a week. If you cook regularly and eat more at home, you should probably either go for a Asian box and a Western Box (or else 2 Western boxes) otherwise it may not be enough for your weekly needs.
What's in the Organic Fruit Box?
TM FARMS select a variety of some 8 tropical Asian and locally grown fruits to make up our Tropical Fruit Box. Note the emphasis is on Asian and locally grown. Please do not expect imported-type of fruits in your box. Whatever is available, in season is what will go into your box. A mixed variety in the box would probably be a melon (water/honey dew/rock), staples like papaya, bananas, mangoes, guava, and seasonal favorites like longan, duku langsat, jackfruit, roselle, pineapple, red dragon fruit, sometimes soursop, local strawberries etc.
Ripeness is a problem here and we are unable to fulfill requests for a certain color or ripeness. Sometimes the fruit may be unripe as yet, sometimes almost fully ripe.
Ripeness is a problem here and we are unable to fulfill requests for a certain color or ripeness. Sometimes the fruit may be unripe as yet, sometimes almost fully ripe.
What's in the Organic Carrot Box?
TM FARMS selected carrots are Australian-grown, juicy and sweet. Either go for the 5 kg box or if you juice often, take the 10 kg box.
How much is enough for my family?
How many people can a box feed is a bit hard to say. We have customers that eat lots of veggies and complain the contents are too little. Surprisingly for the same box, many have also commented that they are unable to consume them all in a week and even inquire as to the possibility of changing delivery to a fortnightly one instead of weekly. Our box contents each week remain consistently the same for each customer. Only you will know your own cooking regularity and your family's consumption.
Can i cancel my subscription?
Please let us know one week in advance of your scheduled delivery. We will refund you the sum for any remaining undelivered boxes, minus credit card charges incurred when you first placed your order. The reason for this is that recently, our payments solutions provider no longer waives these charges.
can i mix different weekly boxes together?
Yes. As an example, instead of ordering four weeks of the Organic Asian Box, you could order two of those boxes and combine with a two week Organic Western Box. Our minimum online order is RM400.
Is there a minimum order?
Our minimum order is RM400. The easiest way to do this is to order 4 boxes, which is typically delivered on a weekly basis. If your order is below RM400, a shipping fee of RM50 will apply and your order will be delivered in a single shipment.
